Shipping Policy

Last Updated: March 26, 2026

Processing Time

Orders are processed and dispensed by a licensed pharmacy. First-time orders may take up to 10 business days to arrive, as they require physician review and pharmacy processing. Repeat orders are typically fulfilled and delivered faster.

Shipping Cost

Shipping is free on all orders.

Carriers

Orders are shipped via USPS or UPS.

Domestic Shipping

All physician-prescribed treatments are available for shipping to addresses within the United States. Certain products have state-specific restrictions; for example, Precision Dutasteride cannot currently be shipped to North Carolina or South Carolina. Any applicable restrictions are noted on the product page before purchase.

International Shipping

Non-prescription products (FolliCool and Au Naturale) are available for international shipping. Physician-prescribed treatments can only be shipped to US addresses. International delivery times vary by destination.

Order Tracking

Once your order ships, you will receive a shipping confirmation email with tracking information.

How to Contact Us

If you have questions about shipping, please email support@anagen.xyz, call +1 201-537-4651 , or write to us at: