Patients’ Rights and Responsibilities

As a patient treated by a healthcare provider affiliated with Anagen LLC, you have rights and responsibilities intended to ensure quality care.

Your Rights

• Receive quality care within the areas of care from MDI Medical Group, PC. We strive to provide the best primary medical care backed by facts and personalized for you. If your health needs are too complex, we may suggest seeking care from other providers or groups for your safety.
• Be treated with respect and fairness, regardless of age, sex, gender, sexual orientation, or race.
• Understand the benefits and risks of the treatment proposed by your provider and be involved in decisions about your health and treatment.
• Ask for a change of provider.
• Refuse any treatment or service.
• Receive treatment in a language you understand.
• Privacy, including safeguarding your medical records.
• Receive a copy of your medical records and details of your bill.
• Receive a copy of this Patient’s Rights and Responsibilities document.

Your Responsibilities

• Share accurate information about yourself and your health, including past medical history and medications.
• Use the website at anagen.xyz and associated services for communication. Notify us if you need help using these tools.
• Ask for help if you don’t understand your treatment and follow your treatment plans. Failure to comply with treatment plans may lead to termination of care.
• Inform us of your insurance coverage, including Medicare, Medicaid, or Medi-cal.
• Show up for appointments or cancel them on time. Repeated no-shows or late cancellations may result in discontinuation of care.
• Pay your Anagen LLC bills on time.
• Treat your providers and staff with respect to maintain a safe and trusting environment.
• Do not record medical visits without permission. If you wish to record a visit, ask your provider first.